Kari Hyde is a senior analyst with the Pembina Institute's buildings program, working from the Calgary office. Kari has more than 20 years of experience in the energy and utilities industry, bringing extensive knowledge of North American energy markets, both regulated and deregulated, and a background in design thinking and customer experience. Her focus lies in sustainable, affordable, people-centric solutions in managing programs and projects that advance demand-side management including distributed energy resource integration, demand response and energy efficiency within the province of Alberta.